Shipping Policy

Last updated: Nov. 24

Thank you for shopping with us! Below is our shipping policy so you know exactly what to expect when placing an order.

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Processing Time

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.

If we are experiencing high order volume (such as during sales or new drops), processing may take an additional day or two.

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Shipping Times

Once your order has been processed, shipping typically takes:

• Standard Shipping (U.S.): 3–7 business days

• International Shipping: 7–15 business days

Shipping times may vary depending on your location and carrier delays.

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Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions during special events.

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Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking updates to appear.

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Wrong Address Disclaimer

Please make sure your shipping address is correct.
If you contact us before your order is shipped, we can update your address.
Once an order is shipped, we cannot change the address or issue a refund for delivered items.

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Lost or Stolen Packages

We are not responsible for lost or stolen packages after they have been marked “delivered” by the carrier.
Please contact your local post office or carrier if this occurs.

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International Customs & Duties

International orders may be subject to customs fees, import taxes, or duties.
These charges are not included in your purchase and are the responsibility of the customer.

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Contact Us

If you have any questions about your order or shipping, email us at:

Devotedvisionllc@gmail.com